EU right of withdrawal
Withdrawal / cancellation request
Use this page to request cancellation or withdrawal for an order placed on this store. EU customers generally have a 14-day right of withdrawal for eligible online purchases.
How it works: enter your details, review them, then confirm the request. Our support team will process the request against the order status and the store return policy.
If your order has already shipped or been delivered, please wait for return instructions before sending anything back.
1Tell us who you are and which order or contract you want to cancel.
2Review the information and confirm the withdrawal request.