The Prestigio Polo Shirt

Last updated: June 16, 2026

Elavure operates this store. We ship eligible orders to the countries and regions available at checkout. Shipping costs and delivery estimates are shown before payment and must match the shipping service shown in checkout.

Shipping costs

We do not add hidden handling fees at checkout. If a lower promotional shipping rate is shown at checkout, the lower checkout rate applies.

If a country is not listed above, the available shipping cost will be shown at checkout before payment. We only advertise products in Google Merchant Center for countries where shipping, currency, checkout, and returns are configured consistently.

Processing time

Orders are usually processed within 2-3 business days after the order is placed. Processing time is separate from delivery time.

Delivery estimates

Delivery estimates may vary during carrier delays, customs processing, holidays, severe weather, or other events outside our control.

Tracking

When your order ships, we send a tracking number to the email used at checkout. You can also use our Track Your Order page.

Incorrect or incomplete addresses

Please check your shipping address before placing your order. If an address is incorrect or incomplete, contact us at info@elavure.com within 24 hours. Once an order has shipped, address changes may no longer be possible.

Contact

For shipping questions, contact us at info@elavure.com. Mailing address: 440 N Barranca Ave, Covina, CA 91723, United States. Phone: +1 510 309 9032.

Last updated: June 16, 2026

Elavure operates this store. If you are not satisfied with your order, contact us at info@elavure.com so we can help with a return, exchange, replacement, or refund where eligible.

Return window

We accept eligible returns within 14 days of package delivery.

Return condition

Returned items must be unworn, unused, unwashed, free from stains or odors, with tags attached where applicable, and in their original packaging when reasonably possible. Items that are damaged by the customer, worn, washed, altered, or returned outside the return window may be refused or partially refunded.

How to start a return or exchange

1. Email info@elavure.com within 14 days of delivery.
2. Include your order number, the email used at checkout, the item you want to return or exchange, and the reason for the request.
3. Wait for return authorization and instructions before mailing anything back.

The correct return address will be provided in the return authorization email based on your order and location. Please do not send returns to the business mailing address unless our support team specifically instructs you to do so.

Return shipping

For standard buyer's-remorse returns, customers are responsible for return shipping costs. Original shipping fees are not refundable unless the return is due to our error.

If your item is defective, damaged, incorrect, or missing due to our error, contact us within 30 days of delivery with photos and your order number. When approved, we will provide a replacement, refund, or other resolution without charging a standard return fee.

Restocking fees

Restocking fees apply to standard returns:

• Standard orders: $10 restocking fee.
• Orders over $100: 10% restocking fee.

Restocking fees may be waived if you choose store credit. Restocking fees do not apply when the return is approved because of a defective item, wrong item, missing item, or another confirmed Elavure fulfillment error.

Refund timing

After we receive and inspect your return, approved refunds are issued to the original payment method. Please allow 5-10 business days after approval for the refund to appear, depending on your bank or payment provider.

Order changes and cancellations

If you need to cancel or change an order, contact us at info@elavure.com within 24 hours of placing the order. Once an order has been processed or shipped, changes and cancellations may no longer be possible.

Wrong address, refused delivery, and unclaimed packages

If an order cannot be delivered because of an incorrect address, refused delivery, or an unclaimed package, contact us as soon as possible. Refund or replacement eligibility depends on the carrier status, return condition, and whether the issue was caused by an address or delivery refusal outside our control.

Contact

For return, exchange, or refund questions, contact us at info@elavure.com. Mailing address: 440 N Barranca Ave, Covina, CA 91723, United States. Phone: +1 510 309 9032.